If you are not connected to the Elia network, this page does not apply for you. In this case, please contact you distribution system operator.
- An incident = voltage drop and/or power outage.
- In order to restore the situation, safety or access, contact Elia dispatching.
- North: Tel: +32 3 640 07 61 or dispatching.noord@elia.be.
- South: Tel: +32 81 23 70 13 ou dispatching.sud@elia.be.
- In case of a power outage: contact your Key Account Manager or power.quality@elia.be.
- In case of a voltage dip: if you need more information on the duration and magnitude of the dip: contact power.quality@elia.be.
Elia is looking into making a list of incidents available on EPIC (not yet available).