
Elia Support
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Activity overview
Latest activity by Elia Support-
Elia Support created an article,
What are the steps to follow in order to update my contact data ?
1. Preparation Verify that you have the necessary permissions with your user account. You need to have "Annex Validator" permission on your EPIC user account in order to be able to update the c...
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Elia Support created an article,
How to access the Contact Management service ?
In order to access the service, you should go to the Companies and Contacts page. /!\ you need to have "Annex Validator" permission on your EPIC user account in order to be able to update the c...
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Elia Support created an article,
What is the Contact Management service ?
Description If you have a contract with Elia (Connection Contract, Access Contract and/or BRP contract), we need to exchange information about who we can contact in your company for some specific...
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Elia Support created an article,
How can I change my PPAD?
To change your PPAD, we advise you to contact your KAM who will give you all the necessary information. However, we will already find some of the rules below: Increase your PPAD Any request for an ...
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Elia Support created an article,
Where can I find my PPAD information?
You can find your PPAD on EPIC within the Insight tab and the "Access tariff" tab. It is represented by the yellow line on the graph. Otherwise, the PPAD is set in Appendix 1 to each grid user’s ...
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Elia Support created an article,
What happens if the PPAD is exceeded on an access point?
If you exceed your contractual PPAD for offtake, a penalty tariff will be applied to the excess part as measured in the month M (e.g: February in the picture below). This penalty tariff will last f...
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Elia Support created an article,
What special rules apply to the tariff for PPAD?
For additional access points A specific power put at disposal tariff is applied to the additional access points. This tariff corresponds to 20% of the power put at disposal tariff for defined for t...
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Elia Support created an article,
Why are we sharing this information through EPIC?
First, we want to help you better visualise how your PPAD is sized in comparison to your access point's apparent power. Therefore, we grant you access to your annual view in which you can see for e...
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Elia Support created an article,
What is the tariff for PPAD?
The PPAD which stand for (Power put at Disposal) is part of the first component of the Grid access tariff. With this tariff, grid users contribute, in proportion to the apparent power that is made ...
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Elia Support created an article,
Why the Day-ahead price and the imbalance price?
For the time being, we have chosen to expose these two markets because they are the markets that we believe have the most potential in terms of opportunities. They are the most accessible in order ...