epic team

According to what your question is about you have different contact persons. For all project related matters the projectleader of Elia is your contact person. For contractual questions you can go ...

EPIC is the abbreviation for Elia Portal Interface for Customers. EPIC has the ambition to merge and provide the best of the service Elia can offer into one single application. The energy ecosystem...

  In order to view the authorizations of your user account in EPIC, you need to open your profile page: Login to EPIC, Go to your profile (top right) Look at your access and permissions, you shoul...

This refers to the percentage of expected yearly energy curtailment, relative to the yearly total generated or consumed energy. E.g. a “5% flexibility level” photovoltaic generation unit that could...

You can manage contact information via the Contact Management service in EPIC. This tool ensures that your contact data remains current. To access the Contact Management service, navigate to the Co...

You can find your PPAD on EPIC within the Insight tab and the "Access tariff" tab. It is represented by the yellow line on the graph. Otherwise, the PPAD is set in Appendix 1 to each grid user’s ...

It is observed in the market that the share of dynamic contracts is increasing. A dynamic contract is a contract where the price of electricity is set according to a market price at a certain mome...

The EPIC portal is currently only available for the following companies: Grid Users (GU) - Companies having a Connection Contract with Elia Access Contract Holders (ACH) - Companies having an Acc...

The term Annex 3 refers to Annex 3 of the Access Contract. This Annex is signed by the Access Holder - or Access Contract Holder - (ACH) with a Balance Responsible Party (BRP) and Supplier (SUP). I...

You will find your latest contract and all annexes in the "contract" tab in EPIC