epic team

The term Annex 2 refers to Annex 2 of the Access Contract signed by the Access Contract Holder (ACH) and to which the Grid User (GU) has access. In this Annex 2 the Grid User designates to Elia who...

Important remark: The EPIC portal is only available for specific categories of clients of Elia. Click here in order to find out whether your company is eligible for an access to EPIC.   If your com...

You can find your responsible KAM (Key Account Manager) on the following webpage: List of APs (elia.be)  

ACH = Access Contract Holder aFRR = R2 ARP = Access Responsible Party = not used anymore. Correct name is now BRP BRP = Balance Responsible Party BSP = Balance Service Party DA = Direct Access DSO...

For more information about External services Elia or (WIOVD) you can go to the following webpage: External Service (elia.be)Or Submit a request – Help Center.

If you are not connected to the Elia network, this page does not apply for you. In this case, please contact you distribution system operator. An incident = voltage drop and/or power outage. In or...

Connection Contract To conclude a connection contract no bank guarantee is required unless Elia realizes and finances the connection. BRP contract To conclude a BRP contract a bank guarantee is re...

New customers (not yet connected to the Elia network) must always request an orientation study (EOS). Before launching an orientation study, it is advisable to first contact Elia through Submit a...

  Connection contract - https://www.elia.be/en/customers/connection/connection-contract Access contract - https://www.elia.be/en/customers/access/access-contract BRP Contract - https://www.elia.be...

EPIC allows you to have access to your invoice data. However, make sure you did receive the rights and permissions from your administrator. #1 : Display the company name for the invoice#2 : Display...