To request support you can:
- Business question related to Elia: Contact your KAM (Key Account Manager) Contact your Key Account Manager (KAM) via phone or email. The list of KAM by company is available here or on Elia website > Section Customers. The email of an Elia employee is always under the form of firstname.surname@elia.be.
- Question related to EPIC: Contact your KAM (Key Account Manager)
- Feedback on EPIC / New ideas features: epic@elia.be
- Create a support request ticket via our portal by clicking here.