The whole point of EPIC is to enable our customers to access Elia's services more independently.
Depending of your role this feature is already available in EPIC.
- Grid User (GU) and Access Contract Holder (ACH)
In July 2021, EPIC already allows for Grid User (GU) and Access Contract Holder (ACH) to access invoices and give access to colleagues so that the can also access them (see: How can I invite a new user within EPIC?)
You still need to use Customer Hub (we are working on it)
Send an email to firstname.lastname@example.org
The copy of the invoice will be send to the person whom invoice notification role is assigned in "Customer Hub".
- Metering contract
Not possible yet. Let us know by giving feedback via email@example.com how we can inprove it